The Hospitals Contribution Fund of Australia Ltd (HCF) acquired the HCF Eyecare business from Eyecare Holdings Pty. Limited effective 1st July 2019.

The business records for the HCF Eyecare business (which includes all current and former customer records (including personal information) have been collected by HCF. The business records of each customer will be not be used or accessed by HCF unless the customer provides their consent on their next contact with the HCF Eyecare business. Should consent not be given, HCF will be unable to access the customer’s business record including their patient records and HCF will need to open a new record if the customer wishes to remain a customer.

Please be aware that HCF may still use the customer’s personal information that it holds prior to the collection of the HCF Eyecare business records (which may include their personal information in those records).

Any customers who have any questions about the transfer of their records, can contact us at

HCF and privacy
HCF will handle the personal (including health) information it collects and holds about HCF Eyecare customers in accordance with its Privacy Policy, a copy of which can be found on HCF’s website at  or can be provided to you by calling 13 13 34. This also explains how the personal information HCF collects and holds about you will be used and disclosed (including overseas if applicable), how you can request access to or correction of any of your information, how to make a privacy complaint and how HCF will handle the complaint.