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Customer Care Form
Customer Care Form
jon
2018-06-27T16:16:16+10:00
To help HCF Eyecare better look after you, we would appreciate you completing this short survey. We estimate it will take less than 3 minutes of your time.
PXID
Branch that you attended
*
Blacktown
Bondi Junction
Brookvale
Chatswood
Hurstville
Parramatta
Sydney CBD
Please chose the branch you attended
I would recommend HCF Eyecare to others
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I was satisfied with the level of service provided to me at reception
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I was satisfied with the level of service provided to me by my optometrist
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Were you recommended new glasses, an update to existing glasses?
Yes
No
Evaluate the following statements.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I was satisfied with the level of service provided to me by my optical dispenser (sales consultant)
I was satisfied with the range of products made available to me
What is one thing that HCF Eyecare could have done to improve your experience with us?
Any additional comments?
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